Shipping With Naturally Culturred
Naturally Culurred currently only provides domestic shipping. We ship all orders received within 1-2 business days of the order date. We offer both standard and priority shipping options. Please keep in mind that due to Covid-19 once items are shipped we are at the mercy of the USPS and your order may or may not be delayed. We offer standard shipping: 5-7 business days (may be slightly different due to Covid-19). Priority Shipping: 1-3 business days (may be slightly different due to Covid-19). Once you place your order, you will receive an email from our team indicating that we have received your order and it is now processing. When your item has been shipped, we will send you a confirmation email indicating that processing is complete. An invoice/receipt and a tracking number will be provided for your reference at this time as well. If you qualify for free shipping, your order will default to the standard shipping option and can be expected within 5-7 business days after processing is completed (expedited shipping is not an option for those who qualify for free shipping).
Naturally Culturred's Return Policy
ALL SALES ARE FINAL/NO REFUNDS. WHILE LOST ITEMS IN THE MAIL ARE A RARE OCCURRENCE THEY CAN HAPPEN. IF YOUR ITEM IS LOST OR DAMAGED IN TRANSIT, WE WILL FILE A CLAIM WITH USPS FOR THE DAMAGED GOODS. ONCE USPS PROCESSES THE CLAIM AND PROVIDES A SHIPPING REFUND, WE WILL RESEND YOUR ITEM. THIS OPTION IS ONLY APPLIED TO THOSE WHO CHOOSE PRIORITY SHIPPING, NOT STANDARD SHIPPING. THIS PROCESS CAN TAKE ANYWHERE BETWEEN 1-2 WEEKS.